Privacy policy

We are flexible and dynamic, always responding quickly to Customer needs and observations. We accept customer’s opinions about the activities of the Company and take it into account. We evaluate the information objectively and provide professional advice taking into account the specific needs of the Customer. The Customer is the most important part of our Company. We are constantly learning and are professionals in order to meet the needs of our Customers. We find professional solutions for everyone and attempt to build a healthier future.

We respect the rights of our Customers and other data subjects to their private information and process their personal data in a lawful and fair manner to justify their trust.

We collect only those data of our Customers that are necessary for the performance of the Company’s activities and (or) visiting, using, while browsing the Company’s website (hereinafter the Website). We ensure that the collected and processed Customer data will be secure and used only for specific purposes.

By submitting your personal data to the Company, you agree to the terms of this Privacy Policy, understand its terms and conditions, and agree to abide by them.

The purpose of the Privacy Policy is to inform about the protection of Customers’ privacy, ensured by the Company, how the Company protects the personal data of Customers and help Customers understand how the personal data of Customers are processed, and their rights.

DEFINITIONS

Customer means any natural person, the data subject who orders, purchases, used or has expressed an interest in using the services of UAB GTB Trade , visits the Internet website or is in any other way related to the services provided by the company.

Personal data means any information that directly or indirectly relates to the data subject whose identity is known or who can be directly or indirectly identified using the relevant data. Personal data processing means any activities performed on personal data (including collection, editing, recording, storage, modification, access, sending up queries, transfers, archiving, etc.).

Data controller (Company) – UAB GTB Trade, company number 304590918, Vilkpėdės g. 22, Vilnius.

PERSONAL DATA PROCESSING

Personal data are processed in the Company in accordance with the European Regulation (EU) 2016/679 of the European Parliament and of the Council (hereinafter referred to as the Regulation), the Law on the Legal Protection of Personal Data of the Republic of Lithuania and other legal acts regulating the protection of personal data.

The volume of personal data processed depends on the Company’s items ordered, purchased or used and the information provided by the individual as a visitor to the Company’s website when ordering, purchasing and/or using the Company’s services, visiting or signing up on the Company’s website.

PERSONAL DATA SOURCES

The Customer submits personal data by contacting the Company, registering and using the Services of the Company, purchasing goods, leaving comments, and asking questions.

Personal data is obtained from the Customer visiting the Company’s Website on: The Company uses cookies on the Website www.gtbtrade.lt. Cookies are small files that store information on the Customer’s computer’s hard drive or search engine. This way the Company may determine whether the Customer has previously visited the Company’s website. The Company uses cookies to ensure the most convenient Website viewing experience of the Customer.

PERSONAL DATA PROCESSING

When submitting the personal data to the Company, the Customer agrees that the Company uses the collected data in fulfilling its obligations to the Customer in providing the services the Customer expects. The Customer’s personal data is required for the Company for the following purposes:

For the purpose of e-commerce. For this purpose, we collect the following data: full name, delivery address of goods, contact details (telephone number, e-mail address), payment details for the goods/services, IP address.

For the purpose of administering electronic inquiries and comments. For these purposes, we collect the following data: name, email address, text content.

For other purposes, in which the Company has the right to process personal data of the Customer when the Customer has expressed his consent, when the data is to be processed for the legitimate interests of the Company, or when the data are processed by the Company according to the requirements of the relevant legislation.

FORMS OF DISCLOSURE OF PERSONAL DATA

The Company undertakes to comply with the confidentiality obligation with respect to the personal data of Customers.

The Company may submit personal data to its data processors, who provide services to the Company and process personal data on behalf of the Company. Data processors have the right to process personal data only in accordance with the instructions of the Company and only to the extent necessary for the proper fulfilment of obligations laid down in the Contract. The Company shall use such processors that provide reasonable assurance that appropriate technical and organizational measures will be implemented in such a way that the processing of data complies with the requirements of the Regulation and will ensure the proper protection of the data subject’s rights.

The Company may also provide personal data of Customers in response to requests from courts or public authorities to the extent necessary to properly enforce existing legislation and instructions from public authorities.

The Company guarantees that personal data will not be sold or leased to third parties.

PERSONAL DATA STORAGE TERM

Personal data collected by the Company shall be stored in printed documents and/or in the Company’s information systems in the e-mail format. Personal data is processed for no longer than necessary for the purpose of data processing or for no longer than required by data subjects and/or provided by law.

Although the Customer may terminate the contract and refuse from the Company’s services, the Company continues to be obliged to keep the date of the Customer for possible future claims or legal claims until the expiration of the data storage periods.

RIGHTS OF THE CUSTOMER AS A DATA SUBJECT

The Customer shall be entitled:

Contact the Company with a request to provide information on whether the Company processes its personal data and, if yes, to get access to the processed personal data;

To contact the Company with a request to correct the personal data or to suspend the processing of such personal data, except for storage – in case the person, after getting familiar with his/her personal data, determines that the personal data is incorrect, incomplete or inaccurate;

To contact the Company with a request to delete his personal data, which is processed only with his consent, if the Customer withdraws the relevant consent. This right does not apply if the personal data requested to be deleted are also processed on other legal grounds, such as the processing necessary for the performance of the contract, or when the obligations according to the applicable law;

Limit the processing of his/her personal data in accordance with applicable law, for example, for the period during which the Company evaluates whether the Customer shall have the right to request the deletion of his personal data;

To obtain personal data provided by him, which are processed on the basis of his consent or performance of the Contract, in writing or shared in an electronic form and, if possible, to transfer such data to another service provider (data transferability).

To disagree with the processing of his personal data if the processing of personal data is based on a legitimate interest, including profiling for direct marketing purposes (i.e. receiving marketing offers or participating in surveys);

Withdraw your consent to the processing of personal data for direct marketing purposes at any time;

To object to the application of a completely automated solution, including profiling, in respect of the Customer, if the adoption of such solution has legal effects or a similar significant effect to the Customer. This right shall not apply if such decision making is necessary for the purpose of concluding or executing a contract with the Customer, is permitted by law or the Customer has expressly consented to this;

Contact the State Data Protection Inspectorate if the issue with the Company cannot be resolved.

The Customer, in connection with the implementation of his rights, may apply to the Company:

When submitting a written request in person, by post, via a representative or by electronic means – by e-mail: info@gtb.lt, in writing – at Vilkpėdės g. 22, 03151, Vilnius.

Customer requests for data subjects’ rights are processed free of charge by the Company. The examination of the application may be refused or may be subject to payment of an appropriate fee, if the application is manifestly unfounded or excessive, as well as in other cases provided for by regulatory enactments.

CUSTOMER’S RESPONSIBILITY

Inform the Company about changes in the submitted information and data. It is important for the Company to have valid and effective information of the Customer;

To provide the necessary information so that at the request of the Customer the Company can identify the Customer and a certain that it communicates or co-operates with the specific Customer (to provide a personal identity document, or in accordance with the procedure laid down by legal acts or by electronic means of communication that allows the Customer to be properly identified). It is necessary for the protection of data of the Customer and other persons so that the disclosure of the Customer’s information is restricted to the Customer , without prejudice to the rights of others.

final provisions

This Privacy Policy is an integral part of the goods sold by the Company. In developing and improving the Company’s activities, the Company has the right at any time to unilaterally make changes to this Privacy Policy.

Changes of the Privacy Policy

The Company has the right to unilaterally, partially or completely change the Privacy Policy by notifying there on the website www.gtbtrade.lt.

If the Customer does not agree with the new version of the Privacy Policy, he shall have the right to refuse it in writing by e-mail info@gtb.lt or Vilkpėdės g. 22, 03151, Vilnius, provided that the Customer loses the right to use the services of the website www.gtbtrade.lt as a logged in user.

The additions or changes to the Privacy Policy come into force from the day they are published, i.e., from the date they are placed on the system of the website www.gtbtrade.lt.